Communication

All communication pertaining to open orders will be held via email. This practice is in place to ensure both parties involved the owner of Custom Dezigns By Amy and you the customer are able to maintain records of all communication in the event that an issue or claims of miscommunication arises. Communication misconduct will not be tolerated as we practice respectful communication with customers. In the event that a customer becomes disrespectful or aggressive, uses profanity towards the graphic designer, or has excessive change requests that prohibits this timely fulfillment of the service and or products your order will be canceled immediately . All design proofs will be sent via email. It is the responsibility you the purchasing customer to respond in a timely matter to approve designs or request revisions failure to respond within a timely manner may result in a forfeit of service.